Microsoft Outlook Introduction
- Send and receive email messages.
- Schedule and edit appointment events in the calendar.
- Organise and sort messages.
- Add, edit and find contacts.
- Track tasks.
- Send and receive email messages.
- Schedule and edit appointment events in the calendar.
- Organise and sort messages.
- Add, edit and find contacts.
- Track tasks
This course is aimed at users who wish to use Outlook to coordinate and manage mail, events, tasks and contacts using the ‘New’ Outlook client app.
In-Person Training
Participants are not required to bring their own laptops as our dedicated computer training labs are equipped with the programs and files you will need access to on your training day.
Online Training
Participants are required to have a working computer with a microphone and speaker installed. No software needs to be installed before the training session however, we require an up-to-date web browser. For the best experience, we recommend downloading the latest Google Chrome browser.
It is also recommended that you have a second screen attached to your computer. This will allow you to watch the online training session and complete the course activities at the same time.
- Getting to know the new Outlook interface
- The navigation pane
- Managing panes
- Create a message
- Address messages
- Draft messages
- Prioritising messages
- Desktop notifications
- Viewing sent messages
- Reading messages
- Replying to messages
- Forwarding messages
- Forwarding as attachment
- CC and BCC
- Sending from another account
- Sensitivity flags
- Creating and using signatures
- Schedule send delivery
- Categorising messages
- Flagging messages
- Creating and managing folders
- Moving mail messages
- Deleting mail and folders
- Pinning messages
- Mail reactions
- Conversation view
- Printing
- Attaching files
- Linking files
- Working with attachments
- Opening attachments
- Accessing links
- Viewing the calendar
- Changing views
- Date selector
- Adding an appointment event
- Viewing an event
- Editing an event
- Event status
- Setting event reminders
- Quick click event creation
- Moving an event
- Extending an event
- Deleting an event
- All day events
- Multi day events
- Printing calendar views
- Customise calendar
- Setting working times
- Adding a contact
- Creating a contact
- Edit a contact
- Marking as a favourite
- Categories and people
- Add contact from email
- Add photos to a contact
- Setting a flag reminder
- Responding to a reminder
- Viewing follow up details
- Marking a follow up as complete
- Navigating the To Do view
- Adding a task
- Grid view vs List view
- Task details pane
- Task reminders
- Marking as important
- My Day view
- Assigned to Me view
- Marking tasks complete
- Deleting tasks
- Sorting tasks
- Editing tasks
- Adding steps to a task
- Flagged email view
- To Do settings
- Working with the My Day Pane
